PR-3637 · Live
Order Pulse
Every purchase order moves through a tracked lifecycle on a live dashboard. When parts arrive and a job is ready to schedule, the dispatcher gets notified. When a part is running behind, it gets flagged. When a vendor needs a nudge on a late order, an AI call agent handles it.
The promise
The dispatcher stops manually checking on open orders and chasing vendors for updates. Every order's status is visible, late parts get flagged automatically, and vendor follow-ups go out without anyone making the call.
How it works
The path from input to value.
- 01
Order status is displayed on the dashboard
Every open purchase order is visible on a live dashboard with its current status, expected arrival, and the job it is tied to.
- 02
The dispatcher is notified when a job is ready
When parts arrive and the job is ready to be scheduled, the dispatcher receives a notification automatically.
- 03
Late parts are flagged
When an order is running behind its expected arrival, the platform flags it on the dashboard and notifies the relevant person.
- 04
Vendors are followed up with automatically
For orders that are late, an AI call agent contacts the vendor to follow up on the order status, logging the outcome back to the dashboard.
The day before. The day after.
Same moments. Lived differently.
Checks with the parts coordinator on which orders are in. Gets a partial answer. Two jobs cannot be scheduled until the parts arrive.
8:00 AMOpens OrderPulse. Every open order on the dashboard with status, expected arrival, and the tied job. Two orders flagged as approaching their window.
8:00 AMBefore
Checks with the parts coordinator on which orders are in. Gets a partial answer. Two jobs cannot be scheduled until the parts arrive.
After
Opens OrderPulse. Every open order on the dashboard with status, expected arrival, and the tied job. Two orders flagged as approaching their window.
A part is three days late. Dispatcher finds out because the tech asks at the morning huddle. Coordinator calls the vendor. Vendor puts them on hold.
11:00 AMLate part flagged automatically two days before the window. AI call agent already contacted the vendor and logged the updated ETA.
11:00 AMBefore
A part is three days late. Dispatcher finds out because the tech asks at the morning huddle. Coordinator calls the vendor. Vendor puts them on hold.
After
Late part flagged automatically two days before the window. AI call agent already contacted the vendor and logged the updated ETA.
Part arrives. No one notifies the dispatcher. The job stays unscheduled until the afternoon when someone notices.
2:00 PMPart arrives. Dispatcher receives a notification. Job scheduled within the hour.
2:00 PMBefore
Part arrives. No one notifies the dispatcher. The job stays unscheduled until the afternoon when someone notices.
After
Part arrives. Dispatcher receives a notification. Job scheduled within the hour.
Two jobs slipped through the week because parts arrived and no one flagged them as ready to schedule.
4:30 PMNo jobs slipped. Every arrived part triggered a notification. Every notification turned into a scheduled job.
4:30 PMBefore
Two jobs slipped through the week because parts arrived and no one flagged them as ready to schedule.
After
No jobs slipped. Every arrived part triggered a notification. Every notification turned into a scheduled job.
What it doesn’t do
The edges we drew on purpose.
A product that tries to do everything ends up doing nothing well. Here’s what we left out, and why we don’t feel bad about it.
- ×Does not place or modify purchase orders
- ×Does not manage vendor relationships or negotiate on the team's behalf.
- ×Does not reschedule jobs affected by late parts automatically.
- ×Does not replace the FSM or procurement system as the system of record for orders.