PR-2088 · Live
Time Guard
Using timesheet data, job location, and job type, the platform compares expected versus actual travel time, job duration, and idle time for every technician. When guidelines aren't met, the technician gets a reminder. When escalation may be needed, the manager gets an alert.
The promise
The Payroll Specialist stops finding out about time compliance issues at the end of the week in a timesheet review. The platform surfaces them the same day they happen.
How it works
The path from input to value.
- 01
Timesheet data is pulled per job
For each completed job, the platform pulls timesheet data alongside job location and job type to establish the full picture of how the technician spent their time.
- 02
Expected vs. actual is compared
Travel time, job duration, and idle time are each measured against the configured benchmarks for that job type and location.
- 03
Technicians are reminded when guidelines aren't met
When a variance exceeds the configured threshold, the technician receives an automatic reminder before the issue compounds across the day.
- 04
Managers are alerted when escalation may be needed
When the variance meets the escalation trigger conditions, the Payroll Specialist receives an alert with the job details and the specific variance that triggered it.
The day before. The day after.
Same moments. Lived differently.
A technician runs two hours of idle time between two jobs. No one knows until the timesheet review Friday.
2:00 PMIdle time variance triggers a reminder to the technician automatically. The issue is surfaced the same day, not at the Friday review.
2:00 PMBefore
A technician runs two hours of idle time between two jobs. No one knows until the timesheet review Friday.
After
Idle time variance triggers a reminder to the technician automatically. The issue is surfaced the same day, not at the Friday review.
A customer calls to say their tech arrived ninety minutes late. Payroll Specialist has no data on the day's travel times and cannot explain what happened.
3:00 PMCustomer call comes in. Payroll Specialist opens the job. Travel time, duration, and variance are already there. The conversation with the technician happens while the context is current.
3:00 PMBefore
A customer calls to say their tech arrived ninety minutes late. Payroll Specialist has no data on the day's travel times and cannot explain what happened.
After
Customer call comes in. Payroll Specialist opens the job. Travel time, duration, and variance are already there. The conversation with the technician happens while the context is current.
Weekly timesheet review. Payroll Specialist works through variances one by one. Most are too old to act on constructively.
4:00 PMTimesheet review is a confirmation, not a discovery process. Variances already addressed during the day.
4:00 PMBefore
Weekly timesheet review. Payroll Specialist works through variances one by one. Most are too old to act on constructively.
After
Timesheet review is a confirmation, not a discovery process. Variances already addressed during the day.
One technician pattern is clear in hindsight: consistent long travel on Wednesdays. The conversation happens seven days after the pattern started.
4:30 PMPattern surfaced the same day it occurred. Already addressed. The week's data is clean going into the weekend.
4:30 PMBefore
One technician pattern is clear in hindsight: consistent long travel on Wednesdays. The conversation happens seven days after the pattern started.
After
Pattern surfaced the same day it occurred. Already addressed. The week's data is clean going into the weekend.
What it doesn’t do
The edges we drew on purpose.
A product that tries to do everything ends up doing nothing well. Here’s what we left out, and why we don’t feel bad about it.
- ×Does not modify timesheets or adjust job records based on variance findings.
- ×Does not track GPS or live technician location during the job.
- ×Does not score or rank technicians on overall performance.
- ×Does not replace manager judgment on situations that require a direct conversation with the technician.